Terms of Use
These Terms of Use apply to your use of the PRIVÉ website at prive.uk (the website). Please read them carefully before using the website. By accessing the website you accept and agree to be bound by these Terms of Use; if you do not agree, please do not use the website. Any enquiries about this website should be directed to info@prive.uk.
Information About Us
This website is operated by R&F One Nine Elms (UK) Limited (registered in England and Wales, company number 08707781), trading as PRIVÉ, whose registered office is at 14 Carnation Way, London, England, SW8 5GZ (we, us, our). For any enquiry relating to this website or these Terms of Use, please contact us at info@prive.uk.
About PRIVÉ and Our Service
PRIVÉ markets and manages a curated portfolio of residential properties, including properties owned by companies in the R&F group and properties we manage on behalf of their owners. We are not a letting agent. Where you wish to proceed with a residence, the tenancy, referencing, deposit handling and related documentation are dealt with by an appointed property agent and the relevant landlord under their own terms and privacy notices. Nothing on this website constitutes an offer, reservation or binding agreement, and no tenancy or other contract is created through this website.
Privacy and Cookies
These Terms of Use should be read together with our Privacy & Cookies Policy, which sets out how we collect and use the information you provide and how we use cookies. If you do not agree with that policy, please do not use the website.
Accuracy of Information
We try to keep the website up to date and accurate but cannot guarantee the accuracy or completeness of all information on it; please verify anything you intend to rely on. All residence details, specifications, floor plans, photography, pricing and availability are indicative only and subject to change without notice. Computer-generated images and renders are for illustrative purposes only.
No Advice or Offer
This website does not constitute advice or a recommendation in connection with any investment or transaction, and must not be treated as legal, investment, tax or other advice; please consult your own professional advisers. Enquiries or expressions of interest submitted via the website do not constitute a reservation, offer or binding agreement of any kind.
Ownership of the Website
We are the owner or licensee of all materials on, and all rights in, this website, including copyright, design rights and all other intellectual property rights, and including the PRIVÉ name, wordmark and brand identity.
Use of This Website
You may use this website for lawful purposes only, and must not use it in any way that breaches any applicable law or regulation or that is unlawful or fraudulent. You may access, download and print materials for your own personal, non-commercial use. Without our prior written permission you must not: use any materials for commercial purposes; copy, distribute or transfer any material, in whole or in part, or post it elsewhere or make it available through any other media or platform; alter any materials you download or print; or frame or link (including deep link) to the website.
Trade Marks
Certain names, words, phrases, logos, graphics or designs on this website may be registered or unregistered trade marks owned by us or our licensors. You may not reproduce or use any of our trade marks (or those of any third party) without our (or their) written permission.
Availability of the Website
We may suspend access to the website or withdraw it indefinitely without notice, and accept no liability if the website becomes temporarily or permanently unavailable. We do not warrant that the website or access to it will be uninterrupted or error-free.
Changes to the Website and These Terms
We may alter, remove or update materials and information on the website at any time without notice. We may also update these Terms of Use from time to time; it is your responsibility to check them regularly, and your continued use of the website after a change means you accept the updated Terms of Use.
Viruses and Hacking
It is a breach of these Terms of Use, and may be a criminal offence under the Computer Misuse Act 1990, to damage the website by introducing viruses, trojans, worms, logic bombs or other harmful material, and we may disclose relevant information to the authorities. We cannot guarantee the website is free from harmful material and are not liable for any loss from such material; you are responsible for having suitable security and virus protection in place. You must not attempt to gain unauthorised access to the website, its server, or any connected server, computer or database.
Linking To and From the Website
You must not create links to the website without our prior written consent. The website may contain links to third-party sites for your convenience; we are not responsible for their content and are not liable for any loss arising from your use of them.
Our Liability
We make no guarantees, warranties or conditions as to the accuracy of the website content. To the extent permitted by law, we exclude liability for any loss or damage arising from the use of, reliance on, or inability to use, this website. Nothing in these Terms of Use limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
Governing Law and Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of England and Wales and are subject to the non-exclusive jurisdiction of the English courts.
Contact
If you have any questions about these Terms of Use, please contact us at info@prive.uk.
Redress
PRIVÉ UK is a trading name of R&F One Nine Elms (UK) Limited (company no. 08707781), a member of The Property Ombudsman (membership T14750) - www.tpos.co.uk. We follow the TPO Codes of Practice. If you are dissatisfied with our service and your complaint cannot be resolved with us, you may refer it to The Property Ombudsman free of charge.
Last updated: August 2026